{"id":880,"date":"2026-03-30T20:17:40","date_gmt":"2026-03-31T00:17:40","guid":{"rendered":"https:\/\/macliniquevirtuelle.ca\/?page_id=880"},"modified":"2026-04-16T11:22:34","modified_gmt":"2026-04-16T15:22:34","slug":"nous-joindre","status":"publish","type":"page","link":"https:\/\/macliniquevirtuelle.ca\/en\/nous-joindre\/","title":{"rendered":"Nous joindre | Ma Clinique Virtuelle"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"880\" class=\"elementor elementor-880\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d4e88d0 e-flex e-con-boxed e-con e-parent\" data-id=\"d4e88d0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e96770 elementor-widget elementor-widget-html\" data-id=\"4e96770\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\n@import url('https:\/\/fonts.googleapis.com\/css2?family=Roboto:ital,wght@0,300;0,400;0,500;0,700;1,300;1,400&display=swap');\n#nj-page * { box-sizing: border-box; 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font-weight: 300; color: rgba(33,32,32,0.55); line-height: 1.6; font-family: 'Roboto', sans-serif; }\n\n\/* \u2500\u2500 MENTIONS L\u00c9GALES \u2500\u2500 *\/\n#nj-legal { background: #FFEFE2; padding: 48px 60px; }\n#nj-legal-titre { font-size: 11px; font-weight: 500; letter-spacing: 0.12em; text-transform: uppercase; color: rgba(33,32,32,0.3); margin-bottom: 14px; font-family: 'Roboto', sans-serif; }\n#nj-legal-txt { font-size: 12px; font-weight: 300; color: rgba(33,32,32,0.4); line-height: 1.8; font-family: 'Roboto', sans-serif; max-width: 900px; }\n\n\/* \u2500\u2500 RESPONSIVE \u2500\u2500 *\/\n@media (max-width: 1024px) {\n  #nj-hero { padding: 56px 32px; }\n  #nj-contact-grid { grid-template-columns: 1fr; }\n  #nj-fonct-grid { grid-template-columns: 1fr; gap: 40px; }\n  #nj-regions-grid { grid-template-columns: repeat(2,1fr); }\n  #nj-contact, #nj-fonct, #nj-regions, #nj-legal { padding: 60px 32px; }\n}\n@media (max-width: 640px) {\n  #nj-hero { padding: 48px 20px; }\n  #nj-regions-grid { grid-template-columns: 1fr; }\n  #nj-contact, #nj-fonct, #nj-regions, #nj-legal { padding: 48px 20px; }\n}\n<\/style>\n\n<div id=\"nj-page\">\n\n<!-- H\u00c9RO -->\n<div id=\"nj-hero\">\n  <div id=\"nj-eyebrow\">Contact us<\/div>\n  <h1 id=\"nj-h1\">Une question?<br>Nous sommes <em>l\u00e0 pour vous.<\/em><\/h1>\n  <p id=\"nj-lead\">Ma Clinique Virtuelle est une plateforme de t\u00e9l\u00e9consultation m\u00e9dicale. Notre \u00e9quipe r\u00e9pond \u00e0 vos questions du lundi au vendredi et assure un support technique pour toute difficult\u00e9 li\u00e9e \u00e0 la plateforme.<\/p>\n<\/div>\n\n<!-- CONTACT -->\n<div id=\"nj-contact\">\n  <div style=\"text-align:center;max-width:560px;margin:0 auto\">\n    <div class=\"nj-lbl\">Coordonn\u00e9es<\/div>\n    <h2 class=\"nj-h2\">Comment nous contacter<\/em><\/h2>\n  <\/div>\n  <div id=\"nj-contact-grid\">\n\n    <div class=\"nj-carte\">\n      <div class=\"nj-carte-ico\"><svg viewbox=\"0 0 22 22\"><rect x=\"2\" y=\"4\" width=\"18\" height=\"14\" rx=\"2\"\/><path d=\"M2 8l9 6 9-6\"\/><\/svg><\/div>\n      <div class=\"nj-carte-titre\">Courriel g\u00e9n\u00e9ral<\/div>\n      <div class=\"nj-carte-desc\">Pour toute question sur nos services, votre dossier ou une demande de renseignements.<\/div>\n      <div class=\"nj-carte-val\">info@macliniquevirtuelle.ca<\/div>\n      <div class=\"nj-carte-note\">R\u00e9ponse sous 24 \u00e0 48 heures ouvrables<\/div>\n    <\/div>\n\n    <div class=\"nj-carte\">\n      <div class=\"nj-carte-ico\"><svg viewbox=\"0 0 22 22\"><path d=\"M3 3.5A1.5 1.5 0 014.5 2h2a1.5 1.5 0 011.5 1.5v.5l.5 2.5a1 1 0 01-.3.9l-1 1a10 10 0 005.4 5.4l1-1a1 1 0 01.9-.3L17 13v.5A1.5 1.5 0 0115.5 15h-1C8.596 15 3 9.404 3 3.5z\"\/><\/svg><\/div>\n      <div class=\"nj-carte-titre\">T\u00e9l\u00e9phone & support technique<\/div>\n      <div class=\"nj-carte-desc\">Pour toute difficult\u00e9 technique li\u00e9e \u00e0 la plateforme, \u00e0 votre connexion vid\u00e9o ou \u00e0 votre acc\u00e8s au compte.<\/div>\n      <div class=\"nj-carte-val\">514 ... -....<\/div>\n      <div class=\"nj-carte-note\">Support technique \u00b7 Lundi au vendredi<\/div>\n    <\/div>\n\n  <\/div>\n<\/div>\n\n<!-- FONCTIONNEMENT -->\n<div id=\"nj-fonct\">\n  <div id=\"nj-fonct-grid\">\n    <div>\n      <div class=\"nj-lbl\">Comment \u00e7a fonctionne<\/div>\n      <h2 class=\"nj-h2\">Ce que vous devez<br><em>savoir avant de consulter<\/em><\/h2>\n      <p class=\"nj-body\">Ma Clinique Virtuelle est une plateforme de t\u00e9l\u00e9consultation m\u00e9dicale. Nous n'avons pas de clinique physique propre, mais nous collaborons avec plusieurs cliniques partenaires dans diff\u00e9rentes r\u00e9gions du Qu\u00e9bec et de certaines provinces canadiennes pour les \u00e9valuations physiques ou la continuit\u00e9 des soins lorsque cela est cliniquement n\u00e9cessaire.<\/p>\n      <div id=\"nj-encadre\" style=\"margin-top:24px\">\n        <div id=\"nj-encadre-titre\">Informations importantes pour les patients<\/div>\n        <div id=\"nj-encadre-items\">\n          <div class=\"nj-ei\"><div class=\"nj-ei-dot\"><\/div>Toute confirmation de rendez-vous doit passer par le site ou les communications officielles de Ma Clinique Virtuelle.<\/div>\n          <div class=\"nj-ei\"><div class=\"nj-ei-dot\"><\/div>Ma Clinique Virtuelle travaille avec plusieurs plateformes de r\u00e9servation partenaires. Des rabais peuvent \u00eatre applicables selon la plateforme utilis\u00e9e \u2014 renseignez-vous au moment de la r\u00e9servation.<\/div>\n          <div class=\"nj-ei\"><div class=\"nj-ei-dot\"><\/div>En cas d'\u00e9valuation physique requise, vous serez orient\u00e9 vers une clinique partenaire dans votre r\u00e9gion. Les frais applicables vous seront communiqu\u00e9s avant toute confirmation.<\/div>\n          <div class=\"nj-ei\"><div class=\"nj-ei-dot\"><\/div>Nos professionnels de sant\u00e9 exercent conform\u00e9ment aux exigences du CMQ, de l'OIIQ et des autres ordres professionnels applicables.<\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n    <div id=\"nj-pilliers\">\n      <div class=\"nj-pill\"><div class=\"nj-pill-ico\"><svg viewbox=\"0 0 18 18\"><path d=\"M9 2a7 7 0 100 14A7 7 0 009 2zM9 6v4l3 2\"\/><\/svg><\/div><div><div class=\"nj-pill-titre\">Plateforme 100% en ligne<\/div><div class=\"nj-pill-desc\">Toutes les consultations se d\u00e9roulent en vid\u00e9o s\u00e9curis\u00e9e depuis votre domicile ou tout endroit disposant d'une connexion internet.<\/div><\/div><\/div>\n      <div class=\"nj-pill\"><div class=\"nj-pill-ico\"><svg viewbox=\"0 0 18 18\"><circle cx=\"9\" cy=\"7\" r=\"4\"\/><path d=\"M2 17c0-4 3.1-7 7-7s7 3 7 7\"\/><\/svg><\/div><div><div class=\"nj-pill-titre\">Cliniques partenaires pour le pr\u00e9sentiel<\/div><div class=\"nj-pill-desc\">Lorsqu'une \u00e9valuation physique est n\u00e9cessaire, nous vous orientons vers une clinique m\u00e9dicale partenaire dans votre r\u00e9gion.<\/div><\/div><\/div>\n      <div class=\"nj-pill\"><div class=\"nj-pill-ico\"><svg viewbox=\"0 0 18 18\"><rect x=\"2\" y=\"3\" width=\"14\" height=\"12\" rx=\"2\"\/><path d=\"M6 7h6M6 10.5h4\"\/><\/svg><\/div><div><div class=\"nj-pill-titre\">Confirmation officielle requise<\/div><div class=\"nj-pill-desc\">Tout rendez-vous doit \u00eatre confirm\u00e9 via le site ou les communications officielles de Ma Clinique Virtuelle. M\u00e9fiez-vous des communications non officielles.<\/div><\/div><\/div>\n      <div class=\"nj-pill\"><div class=\"nj-pill-ico\"><svg viewbox=\"0 0 18 18\"><path d=\"M9 2l1.8 5.4H17l-4.9 3.5 1.8 5.5L9 13l-4.9 3.4 1.8-5.5L1 7.4h6.2L9 2z\"\/><\/svg><\/div><div><div class=\"nj-pill-titre\">Pratique conforme aux ordres professionnels<\/div><div class=\"nj-pill-desc\">Tous nos professionnels sont membres en r\u00e8gle de leur ordre professionnel (CMQ, OIIQ, OPQ, OPDQ, FKQ) et exercent dans le respect de leurs standards.<\/div><\/div><\/div>\n    <\/div>\n  <\/div>\n<\/div>\n\n<!-- R\u00c9GIONS -->\n<div id=\"nj-regions\">\n  <div style=\"text-align:center;max-width:560px;margin:0 auto\">\n    <div class=\"nj-lbl\">Couverture g\u00e9ographique<\/div>\n    <h2 class=\"nj-h2\">Disponible au Qu\u00e9bec<br>et dans <em>certaines provinces<\/em><\/h2>\n    <p class=\"nj-body\">Ma Clinique Virtuelle offre ses services dans les r\u00e9gions suivantes. La disponibilit\u00e9 de certains professionnels et cliniques partenaires peut varier selon les r\u00e9gions.<\/p>\n  <\/div>\n  <div id=\"nj-regions-grid\">\n    <div class=\"nj-reg\">\n      <div class=\"nj-reg-titre\">Qu\u00e9bec \u2014 Toutes les r\u00e9gions<\/div>\n      <div class=\"nj-reg-desc\">T\u00e9l\u00e9consultations m\u00e9dicales et psychologiques disponibles partout au Qu\u00e9bec avec des professionnels licenci\u00e9s par le CMQ et l'OIIQ.<\/div>\n    <\/div>\n    <div class=\"nj-reg\">\n      <div class=\"nj-reg-titre\">Ontario<\/div>\n      <div class=\"nj-reg-desc\">Services disponibles selon les professionnels d\u00e9tenant un permis d'exercice valide en Ontario. Renseignez-vous au moment de la r\u00e9servation.<\/div>\n    <\/div>\n    <div class=\"nj-reg\">\n      <div class=\"nj-reg-titre\">Nouveau-Brunswick<\/div>\n      <div class=\"nj-reg-desc\">Services disponibles selon les professionnels d\u00e9tenant un permis d'exercice valide au Nouveau-Brunswick.<\/div>\n    <\/div>\n    <div class=\"nj-reg\">\n      <div class=\"nj-reg-titre\">Colombie-Britannique<\/div>\n      <div class=\"nj-reg-desc\">Services disponibles selon les professionnels d\u00e9tenant un permis d'exercice valide en Colombie-Britannique.<\/div>\n    <\/div>\n    <div class=\"nj-reg\">\n      <div class=\"nj-reg-titre\">Alberta<\/div>\n      <div class=\"nj-reg-desc\">Services disponibles selon les professionnels d\u00e9tenant un permis d'exercice valide en Alberta.<\/div>\n    <\/div>\n    <div class=\"nj-reg\">\n      <div class=\"nj-reg-titre\">Autres provinces<\/div>\n      <div class=\"nj-reg-desc\">La disponibilit\u00e9 dans d'autres provinces canadiennes varie selon le professionnel consult\u00e9. V\u00e9rifiez au moment de la r\u00e9servation.<\/div>\n    <\/div>\n  <\/div>\n<\/div>\n\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\n    <div class=\"xs_social_share_widget xs_share_url after_content \t\tmain_content  wslu-style-1 wslu-share-box-shaped wslu-fill-colored wslu-none wslu-share-horizontal wslu-theme-font-no wslu-main_content\">\n\n\t\t\n        <ul>\n\t\t\t        <\/ul>\n    <\/div>","protected":false},"excerpt":{"rendered":"<p>Nous joindre Une question?Nous sommes l\u00e0 pour vous. Ma Clinique Virtuelle est une plateforme de t\u00e9l\u00e9consultation m\u00e9dicale. Notre \u00e9quipe r\u00e9pond \u00e0 vos questions du lundi au vendredi et assure un support technique pour toute difficult\u00e9 li\u00e9e \u00e0 la plateforme. Coordonn\u00e9es Comment nous contacter Courriel g\u00e9n\u00e9ral Pour toute question sur nos services, votre dossier ou une [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_angie_page":false,"inline_featured_image":false,"postBodyCss":"","postBodyMargin":[],"postBodyPadding":[],"postBodyBackground":{"backgroundType":"classic","gradient":""},"footnotes":""},"class_list":["post-880","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/macliniquevirtuelle.ca\/en\/wp-json\/wp\/v2\/pages\/880","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/macliniquevirtuelle.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/macliniquevirtuelle.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/macliniquevirtuelle.ca\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/macliniquevirtuelle.ca\/en\/wp-json\/wp\/v2\/comments?post=880"}],"version-history":[{"count":7,"href":"https:\/\/macliniquevirtuelle.ca\/en\/wp-json\/wp\/v2\/pages\/880\/revisions"}],"predecessor-version":[{"id":977,"href":"https:\/\/macliniquevirtuelle.ca\/en\/wp-json\/wp\/v2\/pages\/880\/revisions\/977"}],"wp:attachment":[{"href":"https:\/\/macliniquevirtuelle.ca\/en\/wp-json\/wp\/v2\/media?parent=880"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}